Diploma of Hospitality Management

Course details

Unit code: SIT50416

Unit name: Diploma of Hospitality Management

Nationally recognised qualification: Yes


If you have ever thought about a career in the tourism or hospitality and events industries, or if you are searching for an express way to university – we’ve got the career path for you!

Course structure

Duration: 1 year

Units of competency: 28

  • Core units:
    • BSBDIV501 Manage diversity in the workplace
    • BSBMGT517 Manage operational plan
    • SITXCCS007 Enhance customer service experience
    • SITXCCS008 Devlop and manage quality customer service practices
    • SITXCOM005 Manage conflict
    • SITXFIN003 Manage finances within a budget
    • SITXFIN004 Prepare and monitor budgets
    • SITXGLC001 Research and comply with regulatory
    • SITXHRM002 Roster staff
    • SITXHRM003 Lead and manage people
    • SITXMGT001 Monitor work operations
    • SITXMGT002 Establish and conduct business relationships
    • SITXWHS003 Implement and monitor work health and safety practices
  • Elective units:
    • Various units chosen to suit the desired outcome, contact our Operations team for a detailed list of units.
    • Includes RSA and First Aid certificates (valued at $140)

Delivery: Face-to-face classes with online assessment.

Fees and payment plans

  • Concession: $290
  • Non-concession: $300


Eligibility does apply, see below.

Entry requirements and eligibility

  • The Diploma of Hospitality Management is an initiative of and funded by the Queensland Government.
  • Students must be aged 15 years or above.
  • A Queensland resident i.e. Australian citizen or New Zealand citizen permanently residing in Queensland.
  • Not have previously completed or currently enrolled in a Certificate IV or higher qualification (exceptions are made for qualifications completed at school).
  • Access to a laptop and internet.

Available campuses, locations and upcoming intakes

  • Southport Campus
    • Start: Week beginning Monday 15th February 2021
    • 2 days classroom learning a week
    • 9am – 3pm
    • Work integrated learning and placement, see below
  • Beenleigh Campus
    • Start: Week beginning Monday 15th February 2021
    • 2 days classroom learning a week
    • 9am – 3pm
    • Work integrated learning and placement, see below
  • Mitlon Campus
    • Start: Week beginning Monday 15th February 2021
    • 2 days classroom learning a week
    • 9am – 3pm
    • Work integrated learning and placement, see below

Work integrated learning and placement

36 service periods.

Work outcomes

Career possibilities may include:

  • Motel manager
  • Gaming manager
  • Sous chef
  • Restaurant manager
  • Banquet manager
  • Functions manager
  • Cafe or restaurant manager
  • Bar manager
  • Chef de cuisine
  • Chef patissier
  • Club manager
  • Executive housekeeper
  • Front office manager
  • Kitchen manager
  • Unit manager (catering operations)

Further learning pathways

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is available on most Prestige Service Training qualifications. If you have completed formal or informal training and have knowledge, skills and employment experience in this area, you may apply for RPL.


You will be asked to provide evidence to support your application and our Operations team will assist you through the RPL assessment process.


Credit is also available for this qualification. If you have completed previous study in this qualification, or an equivalent, you can provide a copy of your transcript/s from your earlier study and we will conduct a credit assessment.

How to enrol

You’ve made a great choice and we’re excited to have you on board! The next is to apply, and we’re here to help every step of the way.


Before you apply, you may need the following:

  • Student ID (for current high school students)
  • Photo of a Green Medicare Card, Passport or Birth Certificate in colour
  • Evidence of QLD residency dated within 6 months (Driver’s license, concession card or utility bill or bank statement with your address on it)
  • YOU WILL NEED a USI number – please visit www.usi.gov.au to look up or create your USI number
  • Concession ONLY: DVA, HCC or PCC card details if you want to be eligible for concessional prices
  • A parent close by to also sign if under the age of 18!


So that we can help you best, please click on the option below that best relates to you and we can start your enrolment process.


Prestige Service Training is contracted by the Queensland Government to deliver the Higher Level Skills program, an investment model for the delivery of training to Queensland participants, which will provide a Government subsidy toward the training cost to eligible participants. Find the Higher Level Skills fact sheet with detailed information here: https://desbt.qld.gov.au/__data/assets/pdf_file/0026/7784/hls-student-factsheet.pdf. Please note once a Certificarte IV or higher level qualification has been completed, students will no longer be eligible for a subsidised training place under the Higher Level Skills program. 

Course details and information are subject to change. Whilst every attempt is made to ensure that information is accurate and up to date at the time of printing and distribution, some information is subject to change without notice.

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