Certificate II in Health Support Services

Course details

Unit code: HLT23215

Unit name: Certificate II in Health Support Services

Nationally recognised qualification: Yes

Can contribute to your ATAR? Yes

Can contribute to your QCE? Yes


The PRESTIGE-ous qualification is your starting point to explore a potential career path, all before you finish school. The program is designed to introduce students into the industry, strengthening them with knowledge in workplace communication, working with diversity, infection control and policies and procedures.


For more information on contribution to ATAR and QCE, visit https://www.qtac.edu.au/.

Course structure

Duration: 12-18-month

Units of competency: 12

  • Core units:
    • CHCCOM005 Communicate and work in health or community services
    • CHCDIV001 Work with diverse people
    • HLTINF001 Comply with infection prevention and control policies and procedures
    • HLTWHS001 Participate in workplace health and safety
  • Elective units:
    • Various units chosen to suit the desired outcome, contact our Operations team for a detailed list of units.

Delivery: Face-to-face classes with online assessment.

Fees and payment plans

No cost to you.

Entry requirements and eligibility

  • Students must be in Year 10, 11 or 12.
  • A Queensland resident i.e. Australian citizen or New Zealand citizen permanently residing in Queensland.
  • Not have previously completed or currently enrolled in a Certificate II VETiS program.
  • Access to a laptop and internet.

Available campuses, locations and upcoming intakes

  • At your school (if school is offering the course as a subject); or
  • Or after school at the below campus (visit https://pst.edu.au/upcoming-courses/ or contact us for next intake dates):
    • Beenleigh Campus – ENROLLING NOW!

Work integrated learning and placement

Work placement is required to successfully complete the program, we will assist you with industry placement.

Work outcomes

Career possibilities may include:

  • Allied health professions
  • Pharmacies
  • Medical science
  • Forensic science
  • Pathologist
  • Midwifery
  • Food services assistant (hospital)
  • Ward assistant

Further learning pathways

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is available on most Prestige Service Training qualifications. If you have completed formal or informal training and have knowledge, skills and employment experience in this area, you may apply for RPL.


You will be asked to provide evidence to support your application and our Operations team will assist you through the RPL assessment process.


Credit is also available for this qualification. If you have completed previous study in this qualification, or an equivalent, you can provide a copy of your transcript/s from your earlier study and we will conduct a credit assessment.

How to enrol

You’ve made a great choice and we’re excited to have you on board! The next is to apply, and we’re here to help every step of the way.


Before you apply, you may need the following:

  • Student ID (for current high school students)
  • Photo of a Green Medicare Card, Passport or Birth Certificate in colour
  • Evidence of QLD residency dated within 6 months (Driver’s license, concession card or utility bill or bank statement with your address on it)
  • YOU WILL NEED a USI number – please visit www.usi.gov.au to look up or create your USI number
  • Concession ONLY: DVA, HCC or PCC card details if you want to be eligible for concessional prices
  • A parent close by to also sign if under the age of 18!


So that we can help you best, please click on the option below that best relates to you and we can start your enrolment process.


Course details and information are subject to change. Whilst every attempt is made to ensure that information is accurate and up to date at the time of printing and distribution, some information is subject to change without notice.

Qualifications will be issued by Divtec Training and Further Education (RTO ID: 32535), contact us for more information.

Ready for your dream career?


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We’re here to help with your training & career needs

We’re here to create career pathways that inspire and empower people with the choice in developing the skills and knowledge required to achieve their full potential and succeed in the life they choose.