Certificate III in Tourism – SIT30112

Gold Coast is a prime Australian Tourism Destination !

The diversity elements in tourism provide you ample opportunities to choose your pathway

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.


Job roles

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites and any small tourism business requiring multi-skilled employees.


Work could be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both.


Possible job titles include:

• attraction or theme park attendant

• booking agent

• guide and salesperson in an Indigenous cultural centre

• inbound tour coordinator

• museum attendant

• operations consultant for a tour operator

• reservation sales agent for a tour operator

• sales consultant

• senior ride operator in an attraction or theme park

• visitor information officer.