Short Course
Professional Development Course

RSA + RGS (PDC)

Hospitality Essentials: RSA and RGS Training

Course ID

SITHFAB201 + SITHGAM022

Length

11.5 hours

Cost

$140

Outcome

Learn responsible service practices for alcohol and gaming, essential for hospitality professionals

Overview – what is the RSA + RGS Short Course

The Responsible Service of Alcohol (RSA) and Responsible Gambling Services (RSG) short course is a skill set that is required for anyone who works in a licensed venue in Queensland. This course covers both the legal and practical aspects of responsible alcohol and gambling service and equips participants with the skills and knowledge they need to help reduce alcohol-related and gambling-related harm.

The face-to-face delivery of this course allows participants to learn from experienced trainers and interact with other participants in a classroom setting. This format is ideal for those who prefer to learn in a traditional environment and who benefit from hands-on activities and group discussions.

Course Overview

Course Details

The RSA and RSG short course covers a wide range of topics, including:

  • The laws and regulations governing the sale and service of alcohol and gambling in Queensland
  • The physiological and social effects of alcohol and gambling
  • How to identify and manage intoxicated and problem gamblers
  • How to refuse the sale or service of alcohol and gambling to customers
  • How to promote responsible alcohol and gambling consumption
  • Short course name: Provide responsible service of alcohol + Provide responsible gambling services (RSA + RGS)
  • Duration:
    • RSA = 3.5 hours
    • RSA + RGS = 8 hours
  • Delivery: Face-to-face learning with an online assessment component
  • Units of competency: Two (2)

Course Structure

The RSA + RGS short course consists of two (2) units of competency.

  • SITHFAB201 – Provide responsible service of alcohol
  • SITHGAM022 – Provide responsible gambling services

Cost

We recognise the importance of affordability. The RSA + RGS short course is structured to offer a competitive pricing model, ensuring that investing in the future is attainable.

RSA = $100

RSA + RGS = $140 combined

Entry requirements and eligibility

To enrol in the RSA + RGS course, applicants must be at least 16 years old. Additionally, students need minimum computer literacy, Microsoft Office 365 access, and unrestricted internet access. They should also be able to record assessments and provide a Unique Student Identifier (USI) at enrolment. The Student Handbook provides full details on entry requirements. The course requires an online assessment component to be completed by the participant outside of the course times.

Delivery

The Responsible Service of Alcohol (RSA) and Responsible Gambling Services (RSG) short course is delivered in a face-to-face classroom format. Before the course begins, participants will be required to complete an online assessment. This component provides a comprehensive introduction to the fundamental concepts of RSA and RSG. The face-to-face component follows, where participants will engage in interactive learning activities to further enhance their knowledge and skills in the subject.

Intakes

The program offers several intakes throughout the year, providing participants with the convenience of commencing their studies at a time that aligns with their schedules. To view the current intakes, click on ‘Enrol Now’.

Work Outcomes

Upon successful completion of the RSA and RSG short course, participants will be awarded a Statement of Attainment. This statement of attainment will allow participants to work in any licensed venue in Queensland where alcohol and/or gambling is served.

How to Enrol

Enrolling in the RSA + RGS short course is a hassle-free process for participants. To enrol, participants simply need to visit the ‘Enrol Now’ link to access the online enrolment form. Once the form is completed, the Enrolment team will guide participants through the necessary steps.

Before applying, participants will need the following:

  • A photo of a Green Medicare Card, Passport or Birth Certificate (in colour)
  • USI number – please visit www.usi.gov.au to look up or create a USI number
  • A parent or guardian close by to sign (under 18)

FAQs

Who would benefit from the short course?

The RSA and RSG short course is suitable for anyone who works in, or looking to work in a licensed venue in Queensland, such as:

  • Bartenders
  • Waiters and waitresses
  • Cashiers
  • Security guards
  • Managers
  • Owners

What is the assessment process for this course?

The evaluation process for the course includes a combination of knowledge-based questions, hands-on case studies, and practical activities. Traditional exams are not included in the assessment process.

What is the certification process?

Upon successful completion of the short course, participants will receive a Statement of Attainment for the satisfactory completion of the units of competency.

We are excited to offer you a unique opportunity to upskill or reskill through the RSA + RGS short course at Prestige Service Training. Don’t miss out on this chance to take the first step towards a successful career.

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